Titan Restoration

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Water Damage Categorization in Phoenix, and throughout Maricopa and Pinal Counties

There are three categories of water damage.  These categories are based upon the level of contamination present, or presumed present, in the source water.  It is important to know and understand the different categories of water because how you go about restoring a home or office changes based on what category of loss it is.  As always, Titan Restoration of AZ is prepared to handle any size or category of water damage.

Here are the three categories of water damage:

A water damage kitchen

Category 1: is water from a clean or sanitary source. Previously known as clear water, this descriptor has since been removed to reduce confusion. The source for this category of water damage can include water from broken clean water supply lines; clean water from toilet tank or bowl; faucets; and bottled water. Although the source may be from a clean source, category 1 water can quickly degrade into category 2 or 3 depending upon such factors as time, temperature, and contact with contaminants.  If you have a loss, hopefully it is a Category 1 loss; because they are generally quicker and safer than the other categories of water damage.

Category 2: is water with some level of contaminants that could cause discomfort or illness if ingested. Previously known as grey water, this descriptor has since been removed to avoid confusion. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; dishwasher overflow. Category 2 water can quickly degrade into category 3 depending upon such factors as time, temperature, and contact with contaminants.

Category 3: water is grossly unsanitary, and could cause severe illness, or death, if ingested. Previously known as black water, this descriptor has since been removed to avoid confusion. Sources for Category 3 water include, but are not limited to, sewage; flooding from rivers or streams; wind driven rain; water from beyond the toilet trap; water from the toilet bowl with feces; and standing water that has begun to support microbial growth.

Titan Restoration of AZ is prepared to handle any size or category of water damage.  Please feel free to call us 24/7 at 888-267-1924 or contact us here when you need immediate assistance from our first class water damage restoration crew.