Russ Palmer



Email Russ Phone: 480-649-5050 


Started with Titan: 2/26/2002 (20 years in the industry!)

Certification & Training:

  AZ Department of Insurance Continuing Education Instructor
  AZ Department of Insurance Continuing Education Instructor 2
  WY Department of Insurance Continuing Education Instructor
  American Council for Accredited Certification (ACAC), Council-certified
  Structural Green Risk Professional, GRP
  IICRC Certified, Commercial Drying Specialist
  IICRC Certified, Water Damage Restoration
  IICRC Certified, Applied Structural Drying
  IICRC Certified, Applied Microbial Remediation
  IICRC Certified, Fire and Smoke Restoration
  Lead Renovator
  Mold Remediation Technician
  Successful Subrogation I


Russ Palmer began his entrepreneurial journey when he started a carpet cleaning business in 1994 out of a rusty, old white van. It was through this modest one-man show that he was first introduced to the water damage restoration industry. Second to his wife, he had found his true love. 

While honing his carpet drying skills, Russ courted opportunities to learn the science of structural drying. The intrigue of moisture levels and the mystery of mold growth became infatuations for him.

By 1998, Russ was fully committed to the restoration industry, forming Floodpro. He quickly earned a stellar reputation becoming known as one of the region's experts in a technique known as "top-down" drying.

As the industry itself grew with new techniques and technology, Russ remained at the top of his field. In 2005, Titan Restoration of Arizona was born in Mesa, Arizona, making Russ the proud parent of a full-service restoration company.