Jeff Ramsey


Started with Titan: 6/2017 (10+ years in the industry!)


I have been in the restoration industry for 10 years. I started as a mitigation technician and through the years of consistent hard work I became an estimator. The insurance process and damage assessment is my specialty. My goal is to make sure each homeowner, owner, and property manager understands what is going on and what needs to happen.

If I am not working, I am hanging out with my family and enjoying the outdoors. I am an avid fisherman, both tournaments and fly-fishing. I was born in Minnesota but have been in the Valley of the Sun for most of my life. I am an AZ Cardinal Fan and cannot wait for each football season to start.

Garrett Turley


Started with Titan:


Born and raised in the Valley of the Sun, I have lived in Mesa my whole life. I’ve been working in the construction industry for a little over a year, and also have experience from working in the aviation industry all through high school. I enjoy cooking, camping and playing sports with family and friends as often as I can.

John Palmer


Started with Titan: 6/2/2014 (10 years in the industry!)

Certification & Training:

  • IICRC Certified, Water Damage Restoration
  • IICRC Certified, Commercial Drying Specialist
  • IICRC Lead Renovator


I have been in the industry since high school. While in high school I would clean carpets and would help Russ (FloodPro) on water losses. I enjoy the science and the challenges of the job. I enjoy helping others.

When I’m not at work, I love coaching one or both of my daughter’s softball teams, cheering them on, in other sports they participate in. I have a beautiful wife, 3 beautiful girls and great son. They are the light of my life. I also love Hunting and fishing and enjoy the outdoors.

Nate Palmer


Started with Titan: 5/24/2010 (8 years in the industry!)

Certification & Training:

  • IICRC Certified, Water Damage Restoration
  • IICRC Certified, Commercial Drying Specialist
  • Successful Subrogation I


Born and raised in Mesa, AZ. Married for six years with two young boys that are 4 and 2 years old that keep us very busy. I enjoy spending time with my family and playing sports with my boys. I also enjoy hunting, playing sports, and spending time in the outdoors.

Scotty Farnsworth


Started with Titan: (24 years in the industry!)

Certification & Training:

  • Claims training services – Successful subrogation I & II
  • 10 OSHA Certification OSHA Training Institute
  • Renovation, Repair and Painting Rule Allstate Services
  • IOT Certified Mold Professional
  • IICRC Reg. 92974 Certifications
  • Water Damage Restoration
  • Carpet Repair & Reinstallation
  • Fire & Smoke Restoration
  • Odor Control
  • Commercial CPT Maintenance
  • Journeyman Water Restorer


I was in custom home building & framing homes from 1987-1994. I started in restoration in 1994, started repairing losses to pre-loss condition, carpet repairs & re-installation, lead mitigation technician, carpet & upholstery cleaning, mold remediation manager, project manager, estimator from $1,000 losses to $1.2 million dollar projects.

I enjoy golfing, camping & fishing & spending time with my beautiful wife & kids. I have two beautiful granddaughters that know Papa will give them whatever they want. We moved to Arizona 8 years ago from southern Utah. Most of my wife and I’s free time is spent at Lacrosse practice & games for our youngest son.

Garrett Biggs

Started with Titan: 2/16/2009 (20 years in the industry)

Certification & Training:

  • Lead Renovator (R-I-08846-10-00445)
  • Mold Remediation Technician
  • Successful Subrogation I


Garrett is a husband and father of 4. His wife is beautiful and his children are popular and smart. His hobbies include cross fit and being carried out to the beach to spend the day eating tacos and soaking up the Mexican sun. He also enjoys taking his office harem out for lunch to his favorite Thai food restaurant.

He has lived in Arizona for 20 years, spending most of his childhood in the Amazon rain forest with his parents who were missionaries working with the indigenous people there. When you meet him you may notice a slight hitch in his get-along. This comes from a childhood illness contracted in Rhodesia, most likely from consuming an infected tortoise. Don’t be alarmed, he is free from all contagious maladies now.

Garrett has been in the restoration business for 15 years and is a master at his craft. He has excellent estimating skills and his design eye rivals any “Queer Eye for the Straight Guy” in the home fashion industry.

Harry Blaker

Started with Titan: 2/1/2006 (20 years in the industry!)

Certification & Training:

  • Lead Renovator, R-I-08846-1000453
  • Licensed Property and Casualty Insurance Adjuster
  • Arizona License #210088
  • Texas License #1462238
  • Successful Subrogation I


I think I was Russ’ 3rd employee, back when Titan Restoration was still FloodPro. I’ve been in the restoration industry for over 18 years. And have even been a CAT adjuster in Texas & Florida for hurricanes. I am a Philadelphia native, who grew up Levittown, PA. I’m a former altar boy. My mom & I moved to Apache Junction in 1984, to a home at the base of the Superstition Mountains. It was a real culture shock! I met my wife in high school at Apache Junction. I proposed to her on a rock overlooking Oak Creek Canyon & we were married in Sedona. In 2014, on our 20th wedding anniversary, we renewed our vows in the same church, with the same pastor.

I like fast cars, driving with the wind thru my hair. I have always love dirt bikes & motorcycles, but I only ride a bicycle now. I have been fund raising & volunteering for the Arizona chapter of the Multiple Sclerosis Society for over 11 years. I have done the 2 day, 150-mile bike ride 3 times! And have raised over $25,000 in that time to help find a cure for Multiple Sclerosis. This year we were their 7th Top Fundraiser. I am active in my community, serving as the Chairperson on our HOA & as liaison to one of the HOA’s volunteer groups.

Growing up in Philly, I didn’t fish until I was a 24yr old adult, but now I’m hooked! My favorite place to fish is Lake of the Woods, Ontario, Canada. It’s not uncommon for us to reach our limit on Walleye in just an hour or two. Depending on the week, I either love or hate to golf. My favorite course is Sidewinder at Gold Canyon. And I like seeing the Phoenix Open at the TPC Scottsdale. I enjoy hiking in Usery Mountain Park with my wife & while she goes to the theater, staying at home watching the Discovery Channel or Animal Planet with my 3 Siamese cats, Red, White, & Blue. Their favorite show is “My Cat from Hell”, but I enjoy “Deadliest Catch”.